top of page

We ("we", "us", "our") take the protection of user data ("users" or "you") of our website and/or our mobile app ("website" or "mobile app") very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (together: "digital assets"). Furthermore, we commit to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "services") when you access the services through your devices.

Please read the privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Further use of the services constitutes your consent to this privacy policy and any changes thereto.

In this privacy policy, you will learn:

How we collect data

What data we collect

Why we collect this data

To whom we disclose the data

Where the data is stored

How long the data is retained

How we protect the data

How we deal with minors

Updates or changes to the privacy policy

What data do we collect? Category: Always Below is an overview of the data we may collect:

Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who provided it. Non-personal data that we collect mainly consists of technical and aggregated usage information.

Individually identifiable information, i.e., all those that can identify you or could be reasonably identified with effort ("personal data"). The personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, they are treated by us as personal data as long as they are in combination.

How do we collect data? Category: Always Below are the main methods we use to collect data:

We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.


We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).

We may, as described below, collect data from third-party sources.

We collect data that you provide to us when you sign up for our services through a third party such as Facebook or Google.

Why do we collect this data? Category: Always We may use your data for the following purposes:

to provide and operate our services;

to develop, customize, and improve our services;

to respond to your feedback, inquiries, and requests and to provide assistance;

to analyze usage patterns and requests;

for other internal, statistical, and research purposes;

to improve our data security and fraud prevention capabilities;

to investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders;

to send you updates, news, promotional materials, and other information related to our services. With regards to promotional emails, you can decide whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

To whom do we disclose this data? Category: Always We may disclose your data to our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety as well as the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (such as through a merger, acquisition, or purchase (substantially) of all assets, among others); (v) to collect, retain, and/or manage your data through authorized third-party providers (e.g., cloud service providers), as far as reasonably necessary for business purposes; (vi) to collaborate with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we may not transmit, disclose, or otherwise use non-personal data to third parties at our discretion.

Category: User has a blog or forum Please note that our services enable social interactions (e.g., publicly posting content, information, and comments, chatting with other users). We advise against posting or sharing information that you do not want to make public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and hereby confirm that copies of your data may remain accessible even after deletion on cached and archived pages or after third parties have made a copy/storage of your content.

Cookies and similar technologies When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, as well as other technologies and analytical services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance, ensure a tailored user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: User is NOT connected to an advertising service Without your consent, we will not provide your email address or other personal data to advertising companies or ad networks.

Category: User is connected to an advertising service, a campaign manager, or Facebook Ads We may provide advertising through our services and our digital assets (including websites and applications that use our services) that may be tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these ads to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to display targeted ads. External providers of advertising networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party, not this one.

Where do we store the data? Category: Always Non-personal data

Please note that our companies, as well as our trusted partners and service providers, are located worldwide. For the purposes outlined in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.

Category: User provides personal data Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and as required by law or for the proper provision of our services in other jurisdictions, as further explained below.

How long are the data retained? Category: Always Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.

We may correct, supplement, or delete incorrect or incomplete data at any time at our discretion.

How do we protect the data? Category: Always The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored by our hosting provider through data storage, databases, and general applications. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

Category: User accepts payments/eCommerce All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This involves collaboration between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (among other things, physical, electronic, and procedural measures) by our shop and service providers.

Category: Always Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise provide to us or others.

For this reason, we ask you to set secure passwords and refrain from sending us or others confidential information via email or instant messaging channels whenever possible, as they are not considered secure forms of communication.

How do we handle minors? Category: User does NOT collect data from minors The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not yet of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block these users from accessing our services, and we may delete all data stored about these users. If you have reason to believe that a minor has provided data to us, please contact us as described below.

Category: User collects data from minors Children may use our services.


In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual agreements with our third parties to ensure that appropriate security measures are taken, thereby minimizing the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data and that these third parties at all times act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the services as a resident of California, you may be entitled to access and delete your data under the California Consumer Privacy Act ("CCPA").

To exercise your right to access and delete your data, please read below how to contact us.

Category: The website does not sell user data We do not sell users' personal data for the purposes and intents of the CCPA.

Category: Websites with a blog or forum Users of the services who are residents of California and under 18 years of age may request and obtain the deletion of their published content by email at the address provided in the "Contact" section below. These requests must be labeled "California Removal Request." All requests must include a description of the content you wish to delete, as well as sufficient information to help us locate the material. We do not accept communications that are not labeled or not properly transmitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively deleted. For example, material posted by you may be republished or reposted by other users or third parties.

Updates or changes to the privacy policy Category: Always We may revise this privacy policy at our discretion from time to time; the version published on the website is always current (see the "Effective Date" statement). We ask you to regularly review this privacy policy for changes. We will publish a notice on our website for significant changes. If you continue to use the services after being notified of changes to our website, this constitutes your confirmation and consent to the changes in the privacy policy and your agreement to be bound by the terms of these changes.

Contact Category: Always If you have general questions about the services or the data we collect and use about you, please contact us at:

Name: Katharina Peters Address: Hermann-Hesse-Straße 12 51377 Leverkusen Email Address:

Terms of Use Effective Date: [12.04.2024] These Terms (1) This website (the "Site") and/or the services, including all associated mobile applications (collectively: the "Services") and all other services that we offer to our customers as part of our business activities (the "Offered Services"), as well as the booking of such Offered Services (the "Booking") via the Site, are owned by [please insert the name and legal form of the company] and operated by it (hereinafter also referred to as "we," "us," and "our"). These Terms and Conditions ("Terms") set forth the terms and conditions under which visitors or users (collectively: "Users" or "you") may visit or use the Site and/or the Services and make bookings. (2) By accessing or using the Services, you agree to and are bound by these Terms. If you do not agree with all of the Terms, you may not access the Site or use the Services. Please read these Terms carefully before accessing our Site or using the Services or making bookings. In these Terms, you will learn who we are, how to make bookings and cancel them, and what to do if you encounter problems. (3) You represent and warrant that you are of legal age and have the legal authority, right, and freedom to enter into a binding agreement based on these Terms and to use the Services and make bookings. If you are a minor, you need the permission of your parents or legal guardians to use the Services or make bookings. Booking Offered Services (1) You may make bookings to purchase the Offered Services. Through our Site or our Services, we may grant you permission to schedule appointments for the use of our Offered Services. By scheduling an appointment for one of our Offered Services, you agree to be present at the scheduled time at the specified location and to transfer the displayed price via the agreed payment method. If you are unable to keep the agreed appointment, you agree to cancel this appointment no later than 24 (twenty-four) hours before the originally agreed time. If you fail to cancel an agreed appointment or do so less than 24 (twenty-four) hours before, you will not receive a refund for payments already made. (2) We may require payment for a specific Offered Service. By making a payment in our Offered Services, you agree that: (i) you are responsible for reading the complete listing and description of the Offered Services before committing to book them, and (ii) you enter into a legally binding contract to book an Offered Service when you complete the booking process. (3) You can select and collect the Offered Services and available appointments you wish to book in a shopping cart by making the corresponding selections (e.g., type of Offered Services, quantity (if applicable), date and time of the appointment) and clicking the respective button. Our prices are listed on the Site or in the Services. We reserve the right to change our stated prices for Offered Services at any time (provided that you will only be charged the amount to which you agreed before the price change) and to correct unintentional price errors for the future. (4) Before clicking the "Book" button, all Offered Services and appointments selected by you, including the total price, will be displayed again in a booking summary. You can then identify and correct any input errors before placing your final binding booking order. By clicking the "pay to book" button, you place a binding order to book the Offered Services at the selected appointment. However, the order can only be placed and transmitted after you have accepted these Terms by clicking the corresponding checkbox and thus included them in your booking order. (5) We will then send you an automatic acknowledgment of receipt by email for your booking order, in which your booking order will be listed again, and which you can then print or save using the appropriate function. The automatic acknowledgment of receipt only confirms that we have received your booking order; it does not yet constitute our acceptance of this order. (6) The legally binding agreement for the booking of the Offered Services is only concluded when we send you a confirmation email. We reserve the right not to accept your booking order. This does not apply in cases where we offer a payment method - and you choose this payment method for your order - where a payment transaction is initiated immediately (e.g., electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding contract is deemed concluded when you initiate the booking process, as described above, via the "pay to book" button. (7) The contract can be concluded in the [German] language. After conclusion of the contract, the contractual conditions will be kept by us, and you will no longer have access to them. (8) The fees for the Offered Services are due before the start of performance. In the event that payment for the Offered Services is to be made offline, you hereby undertake to send the payment in full before the scheduled time of the appointment. We reserve the right to refuse to provide the Offered Services at any time if no payment has been received for them. Refunds Not Subject to Cancellation Protection Agreed appointments for Offered Services may occasionally be canceled due to events beyond our control, such as natural disasters. In such cases, you will receive a refund. Storage of Online Payment Information You can store a preferred payment method for future use. In this case, we will store this payment information in accordance with applicable industry standards, if any (e.g., PCI, DSS). You can identify your stored card by its last four digits. Warranty for Offered Services We are liable for quality defects in our Offered Services in accordance with the statutory warranty provisions if the Offered Services are work performances under German law. Vouchers, Gift Cards, and Other Offers From time to time, vouchers, gift cards, or discounts and other offers ("Offers") are available for our Offered Services. Such Offers are valid only for the period specified in this Offer. Offers may not be transferred, modified, sold, exchanged, reproduced, or distributed without our express written permission. Member Account (1) To access and use certain areas and features of our Site, you must first register and create an account ("Member Account"). You must provide accurate and complete information when registering your Member Account. (2) If someone other than yourself accesses your Member Account and/or your settings, they may perform all actions available to you and, for example, make changes to your Member Account. Therefore, we strongly advise you to keep the login details for your Member Account secure. Such activities may be assumed to have been carried out by you and on your behalf, and you may be solely responsible for such activities carried out within the scope of your Member Account, whether expressly authorized by you or not, as well as for any damages, expenses, and losses resulting therefrom. You are liable for activities related to your Member Account in the manner described above if you have negligently enabled the use of your Member Account by disregarding reasonable care in protecting your login details. 

(3) You can create and access your member account through a designated webpage or via a third-party platform such as Facebook (the "Social Network Account"). By signing in through a third-party platform account, you hereby grant us access to certain information about you stored in your Social Network Account.

(4) We may permanently or temporarily block or suspend your access to the member account without liability on your part to protect us, our site, and our services or other users if, for example, you violate provisions of these terms or applicable law or regulations related to your use of the site or your member account. This may be done without prior notice if the circumstances require immediate action; in this case, we will inform you as soon as possible. Furthermore, we reserve the right to terminate your member account with a notice period of two months via email if, for example, we discontinue our program for member accounts. You may discontinue use and request deletion of your member account at any time by contacting us.

Permissible Use

(1) Our services are provided to you for informational purposes and for private, non-commercial use only. When using our services, you must comply with these terms and all applicable laws.

(2) Unless expressly permitted by these terms, it is not permissible to: (i) use our services in an unlawful or fraudulent manner (including infringing on the rights of third parties) or for purposes of collecting personal data or impersonating other users; (ii) modify or use our notices regarding copyright, trademarks, or other proprietary rights, or interfere with the security-related features of our services; (iii) use our services in any way to manipulate or falsify content or undermine the integrity and accuracy of content, or take actions to disrupt, damage, or interrupt parts of our services; (iv) use our services to send, receive, upload/post, or download material that does not comply with our content standards; (v) use our services to transmit unwanted or unauthorized advertising or promotional material or enable its transmission; (vi) use our services to transfer data or upload data to our services that contain viruses, trojans, worms, time bombs, keyloggers, spyware, adware, or other harmful programs or similar computer code intended to interfere with the operation of computer software or hardware; (vii) use robots, spiders, other automatic devices, or manual processes to monitor or copy our website or other websites or the content contained in our services, or to use network monitoring software to determine the architecture of our services or extract usage data from our services; (viii) engage in behavior that restricts or prevents other users from using our services; or (ix) use our services for commercial purposes or in connection with any commercial activity conducted without our prior written consent. You agree to fully cooperate with us in investigating any activity that allegedly or actually violates these terms.

Intellectual Property Rights

(1) Our services and related content (and any derived works or improvements thereof), particularly with respect to all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, trademarks, service marks, trade names, trade dress, as well as interactive features and all intellectual property rights therein, are either owned by us or licensed to us (together, "our intellectual property rights") and none of the provisions in these terms grant you rights related to our intellectual property rights. Unless expressly provided herein or required by mandatory statutory provisions for the use of the services, you do not acquire any rights, claims, or interests in our intellectual property rights. All rights not expressly granted in these terms are expressly reserved.

(2) If the offered services you booked require or include the use of digital content, such as music or videos, the rights will be granted to you as described in relation to such bookings on the site.

Disclaimer of Warranties for Use of the Site and Services

The services, our intellectual property rights, and any information, materials, and content provided in connection therewith and made available to users free of charge are provided without warranty of any kind, express or implied (including warranties of fitness for a particular purpose or warranties regarding security, reliability, timeliness, accuracy, and performance of our services, among others), except in cases of malicious non-disclosure of defects. We do not warrant that free services will be provided without interruption and error-free or that they will meet your requirements. Access to the services and the site may be suspended or restricted due to repairs, maintenance, or updates. The warranty for offered services that you ordered from us as described in the section "Warranty for Offered Services" above remains unaffected.


You agree to defend us and hold us harmless from and against all actual or alleged claims, damages, costs, liabilities, and expenses (including reasonable attorney fees) arising out of or related to your use of the website and services in violation of these terms, including, in particular, any use that violates the restrictions and requirements set forth in the "Permissible Use" section, unless such circumstances are not attributable to your fault.

Limitation of Liability

(1) We are only liable for intent, gross negligence, negligent breach of life, body, health, or for slight negligence in the breach of an essential contractual obligation, and only in the case of paid services or offered services. An "essential contractual obligation" means an obligation whose fulfillment is a basic prerequisite for the proper implementation of the agreement and on which you normally rely and can reasonably rely. Our liability for slight negligence in the breach of an essential contractual obligation is limited to the amount of a typical and foreseeable damage for this type of contract. Our liability under the Product Liability Act or in the event that we have explicitly provided a guarantee remains unaffected.

(2) The above provisions apply to our contractual (including liability for futile expenses) and non-contractual liability (including liability in tort) as well as liability arising from pre-contractual transactions (culpa in contrahendo). They also apply in favor of our managing directors, senior employees, or other legal representatives, employees, and vicarious agents.

Modification of Terms and Services; Termination

We reserve the right to change these terms from time to time at our sole discretion to reflect changes in the law or additional features we may introduce or if we otherwise further develop our business. Therefore, you should read these terms regularly and, in any case, during the booking process when completing a booking. The new terms apply to any new order you place after the effective date of the new terms. If continuous services used by you are affected by changes to the terms, we will take your legitimate interests into account in a reasonable manner. We will inform you of such changes in advance in a timely manner. The changes are deemed accepted by you if you do not object to these changes within two months after this notification. We will draw your attention to this in our notification. If you object to the changes, we have a special termination right – without further obligations towards you – which becomes effective on the date the changes take effect.

We reserve the right to modify the services, discontinue the provision of the services or one or more features of the offered services, or restrict the services. We may permanently or temporarily terminate or suspend access to the services themselves – without stating reasons and without further obligations. We will notify you in advance in a timely manner to the extent possible under the circumstances and will reasonably take your legitimate interests into account in such measures.



(1) Waiving a breach or default by one party under these terms does not constitute a waiver of any preceding or subsequent breaches or defaults.

(2) The headings used in these terms are for convenience only and have no legal significance attributed to them.

(3) Unless expressly stated otherwise: if any part of these terms is deemed unlawful or unenforceable for any reason, it is agreed that such part shall be deemed deleted, and the remaining terms shall remain unaffected and fully effective.

(4) Without our prior written consent, you may not assign your agreement with us under these terms or assign all or any part of your contractual rights or obligations.

(5) These terms constitute the entire agreement and supersede all prior written or oral agreements between you and us regarding the services and the booking of offered services.

(6) The provisions of these terms that by their nature should survive such action by us shall remain in effect, particularly with respect to provisions regarding indemnification, releases, disclaimers, limitations of liability, and this section "Miscellaneous".


To contact us, please send an email to:

Name: Katharina Peters

Address: Hermann-Hesse-Str. 12

51377 Leverkusen



Katharina Peters

Adress: Hermann-Hesse-Str 12

51377 Leverkusen Deutschland




bottom of page